A defined scope of authority
What can be actioned without asking you, and what always comes back for approval.







The following areas can be discussed when defining an appointment. Availability and responsibility should be confirmed in the management agreement.
Coordinate routine tenant enquiries and communicate matters requiring owner input.
Receive reported issues, arrange appropriate service-provider follow-up, and obtain approvals where…
Arrange agreed inspections or condition updates, subject to access arrangements and the appointment…
Organise relevant tenancy information and follow up on agreed administrative milestones.
Where included, track payment status and report outstanding items.
Provide agreed updates on property matters, maintenance activity, expenditure, and outstanding…
From RM152,000 homes in Tapah to serviced apartments in the Klang Valley — marketed alongside developers including Sime Darby Property and Lagenda.
What can be actioned without asking you, and what always comes back for approval.

What was collected, what was spent, what is outstanding — on an agreed schedule.
Renewals, arrears and move-outs are the recurring work.
Discuss the property, occupancy, condition, and existing arrangements.
Agree which responsibilities need ongoing attention.
Document services, fees, approval limits, reporting, and escalation arrangements.
Collect the information, contacts, and access arrangements needed for the appointment.
Carry out the agreed scope and review it as the property’s needs change.

Before an appointment begins, establish:
Tenant sourcing may be arranged separately or included in a wider appointment. Confirm the leasing and management responsibilities before proceeding.
Yes. Share the location and your requirements so coverage and communication arrangements can be assessed.
Do not assume they are included. Management fees, contractor charges, materials, and other expenses should be clearly distinguished in the agreement.
Availability, response arrangements, emergency contacts, and spending authority must be agreed in advance. Do not assume a round-the-clock service unless it is expressly included.
Individual-property support and building or strata management require different scopes and professional arrangements. Specify your property type so the appropriate service can be confirmed.
Tell us about your property, its current occupancy, and the responsibilities you would like support with.
Discuss Property Management